Policies & Rules 

Effective Date: February 17, 2025

 

At Our 3rd Space, we are committed to protecting your privacy and ensuring a safe, respectful, and inclusive environment for all visitors. This Privacy Policy outlines how we collect, use, and safeguard your personal information in connection with your use of our venue and services. By booking an event or using our facilities, you agree to the terms outlined in this policy.  

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1. Information we Collect

We may collect the following types of information:  

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- Personal Information: Name, email address, phone number, and payment details provided during the booking process.  

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- Event Details: Information about your event, including date, time, type of event, and any special requests.  

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- Social Media Content: Images, videos, or promotional materials related to PUBLIC events held at our venue, as outlined in our Social Media Policy.  

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- Usage Data: Information about how you interact with our website, booking system, or venue.  

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2. How We Use Your Information

We use the information we collect for the following purposes:  

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- To process bookings, payments, and reservations.  

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- To communicate with you about your event, including confirmations, updates, and cancellations.  

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- To enforce our Zero-Hate Policy and ensure a safe and respectful environment for all visitors.  

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- To promote PUBLIC events on our social media platforms and marketing channels, as outlined in our Social Media Policy.  

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- To improve our services, website, and overall customer experience

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3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:  

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- With third-party service providers (e.g., payment processors, and audio technicians) to facilitate your event.  

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- With law enforcement or regulatory authorities if required by law or to enforce our policies, including our Zero-Hate Policy.  

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- With social media platforms for promotional purposes, as outlined in our Social Media Policy.  

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4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. This includes:  

 

- Using secure payment processing systems.

  

- Encrypting sensitive data during transmission.  

 

- Limiting access to your information to authorized personnel only.  

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5. Your Rights

You have the right to:  

 

- Access, update, or correct your personal information.  

 

- Request the deletion of your personal information, subject to legal and contractual obligations.

  

- Opt out of social media promotions by notifying us in writing.

  

6. payment options & policies 

We strive to make our venue accessible and affordable for all types of events. Below are our payment options and policies to help you easily plan your event:
 

• Standard Rate: Our standard rate is $60/hour with a 2-hour minimum. A 20% security deposit (included in the total cost) is required to secure your reservation.
   

• Cancellation Policy

1. Cancellations made up to 35 days in advance will receive a full refund to the original payment method.

2. Cancellations made within 35 days of the event will receive a 45% refund.

3. Cancellations made 1 week before the event are not eligible for a refund but may be rescheduled for any available date.

Pay-by-Ticket-Sales Option
We understand that small or first-time events may have budget constraints. To accommodate, we offer a pay-by-ticket-sales option:
 

• A 30% deposit (higher than our standard rate) is required to secure your event.
   

• Proof of anticipated ticket sales will be required to qualify for this option.
   

This option is ideal for events that expect revenue from ticket sales but need flexibility in upfront costs.
 

Non-Profit, No-Profit, & Mutual Aid Events
We are proud to support our community by offering free venue availability for non-profit, no-profit, or mutual aid events when the space is not in use to host community nights, free events, and much more!
 

• Requirements: Proof of non-profit status or agreement that any profits made will be donated to a registered non-profit.

• Availability: Free use is subject to venue availability. As we grow, free availability may become limited, but we have dedicated times and days for community-focused events such as more mutual-aid fairs, community craft nights, book fairs, and hopefully much more. We love to see our space used for good! 
   

Custom Quotes & Flexible Options
For events that require less time or have unique needs, we’re happy to provide custom quotes. Reach out to us with your specific requirements, and we’ll work with you to create a pricing plan that fits your event.

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7. Zero-Hate Policy

Our space maintains a zero-tolerance policy towards hate speech, hate crimes, or violence of any kind. Any violation of this policy may result in the termination of collaborations and potential legal action. We reserve the right to review all event reservations and deny bookings that may violate our policies.

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8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and your continued use of our services constitutes acceptance of the revised policy. 

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9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:  

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Email: contact@our-3rd-space.com

Phone: +1(360)869-5740

Address: 609 Main St, Vancouver WA 98660

Thank you for choosing Our 3rd Space. We are dedicated to providing a safe, welcoming, and enjoyable experience for all our guests.